# InBox MessageVIPCustomerUser

Version 6.0.2

Creation date 2022-07-19

# Resources

Module to enable notification when you are a VIP client user.

# Prerequisites

# Framework

The following versions of the Znuny framework are supported:

• [6.x.x]

# Modules

The following modules are required:

• InBox Core 6.34.20 or superior

# Operational system

The following operating systems are required:

• [None]

# Third Party Software

The following third party software is required:

• [None]

# Installation

bin/otrs.Console.pl Admin::Package::Install /path/to/InBox\ MessageVIPCustomerUser-6.0.2.opm

# Configuration

This module can be configured via "System Configuration" in the administrative interface. The following configuration options are available:

# MessageVIPCustomerUser::Core::ColorBackground

It is possible to define a color for message background in hexadecimal.

# MessageVIPCustomerUser::Core::ColorText

It is possible to define a color for the message text in hexadecimal.

# MessageVIPCustomerUser::Core::Queue

It is possible to define a specific queue. (Note: If empty, it will consider all queues.)

# MessageVIPCustomerUser::Core::CustomerUserName

If able, it will return the customer users first and last name in the notification. Disabled will return the client user id.

# Usability

Go to administration and search for Management of VIP Customer User

On this screen you can add a customer user or edit an existing one.

Fill in the fields as desired and save.

With everything configured, a notification will be displayed for the VIP client user.